Terms & Service


Last Updated: August 10, 2026

Welcome to Avitance. These Terms of Service govern your access to and use of avitance.com, including purchases of products offered through our website.

By accessing our website, creating an order, or using our services, you agree to these Terms of Service. Please read them carefully before making a purchase.

Summary

Item Details
Store Avitance
Website avitance.com
Products Women’s tops and women’s bottoms
Sales Market United States
Currency U.S. Dollars (USD)
Standard Shipping Fee $6.99 USD per order
Shipping Fee Tax No tax is charged on the $6.99 shipping fee
Order Cut-Off Time 5:00 PM Eastern Time (ET), Monday–Friday
Order Processing Time 1–2 business days, Monday–Friday
Estimated Transit Time 2–5 business days, Monday–Friday, depending on destination
Estimated Total Delivery Time 3–7 business days after order acceptance
Return Window Within 30 days of delivery
Eligible Return Shipping Free with an approved prepaid return label
Restocking Fee $0 — No restocking fee
Refund Processing Within 7 business days after the returned item is received and passes inspection
Support Email support@avitance.com
Support Hours Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
Business Address 131 Atwater St, New Haven, CT 06513-3110, United States

1. About Avitance

Avitance is an online retail store operating through avitance.com and offering women’s apparel, including women’s tops and women’s bottoms.

These Terms apply to visitors, customers, and other users of our website and services.

2. Eligibility to Use Our Website

By using our website or placing an order, you represent that you have the legal capacity to enter into a purchase transaction under applicable law.

If you are not legally able to enter into a binding transaction independently, the website and its purchasing functions should only be used with the involvement and authorization of a parent or legal guardian.

You may not use our website or services for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We make reasonable efforts to present accurate and current information about products offered on avitance.com.

Product pages may include information such as:

  • Product name and description;
  • Available sizes;
  • Available colors or variations;
  • Materials or composition, where applicable;
  • Product images;
  • Price;
  • Availability; and
  • Other product-specific information.

Customers should review the applicable product page carefully before placing an order.

4. Product Images and Colors

We make reasonable efforts to display product images and colors accurately.

However, the appearance of colors may vary depending on factors such as screen settings, display technology, brightness, and device configuration.

Product images are intended to represent the applicable product, but minor visual differences caused by display settings do not necessarily indicate that a product is defective or incorrect.

5. Product Availability

Products and variations are subject to availability.

Adding an item to a shopping cart does not reserve the item or guarantee that it will remain available until checkout is successfully completed and the order is accepted.

If a product becomes unavailable after an order is submitted, we may cancel the affected item or order and refund any applicable amount paid for the unavailable product to the original payment method.

6. Prices and Currency

All prices displayed on avitance.com are stated in U.S. dollars (USD) unless clearly indicated otherwise.

The price applicable to a purchase is the price displayed during checkout when the order is submitted, subject to correction of genuine errors as permitted by applicable law.

Customers can review the product price, shipping charge, applicable taxes, and total amount payable before submitting payment.

We do not intentionally add undisclosed mandatory charges after an order has been placed.

7. Taxes

Applicable sales tax on purchased products may be calculated during checkout based on the order and delivery destination where required by law.

The amount of applicable tax, where any is charged, will be displayed before the customer completes the purchase.

No tax is charged on Avitance's standard $6.99 USD shipping fee.

8. Shipping Charges

Avitance charges a flat standard shipping fee of:

$6.99 USD per order

The fee applies to the entire order rather than to each individual item.

For example, purchasing two eligible products in one order does not result in two separate $6.99 shipping charges. The standard shipping charge for that order remains $6.99.

Additional shipping details are provided in our Shipping Policy.

9. Order Submission and Acceptance

Submitting an order through avitance.com constitutes an offer to purchase the selected products under the terms presented at checkout.

After an order is submitted, it may be reviewed for:

  • Payment authorization;
  • Product availability;
  • Shipping-address validity;
  • Order accuracy;
  • Fraud prevention; and
  • Other reasonable transaction-verification purposes.

An order may be declined or canceled where there is a legitimate reason to do so, including payment failure, product unavailability, suspected fraud, an unsupported delivery address, or an obvious pricing or listing error, subject to applicable law.

If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded to the original payment method.

10. Order Cut-Off and Processing

Our order cut-off time is 5:00 PM Eastern Time (ET), Monday through Friday.

Orders received before 5:00 PM ET on a business day may begin processing that business day.

Orders received after 5:00 PM ET, on weekends, or on U.S. federal holidays will generally begin processing on the next applicable business day.

Order processing normally takes 1–2 business days, Monday through Friday.

11. Shipping and Delivery

Avitance currently ships only to supported addresses within the United States.

International shipping is not available.

After processing, estimated transit time is:

2–5 business days, Monday through Friday, depending on destination.

The estimated total delivery timeframe is therefore approximately:

3–7 business days after order acceptance.

Orders may arrive sooner than estimated.

Avitance may use USPS, UPS, or FedEx to deliver orders.

Delivery timeframes are estimates and may be affected by carrier disruptions, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Complete shipping terms are provided in our Shipping Policy.

12. Customer Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

This includes, where applicable:

  • Full recipient name;
  • Street address;
  • Apartment, suite, or unit number;
  • City;
  • State;
  • ZIP code; and
  • Valid contact information.

Incorrect or incomplete information may result in processing or delivery delays.

13. Payment

Customers must provide valid payment information when completing a purchase.

Payment methods actually available for a particular transaction are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction to be processed for the amount shown at checkout.

A payment method appearing elsewhere on the website does not override the payment options actually available during checkout.

14. Payment Authorization and Security

Transactions may be subject to authorization and verification by payment processors, card issuers, financial institutions, or fraud-prevention providers.

An order may not be completed if payment authorization fails or the transaction cannot be verified.

Avitance does not guarantee that a particular payment method will be available for every transaction.

15. Returns

Eligible products may be returned within 30 days of delivery.

To qualify for a standard return, products generally must:

  • Be returned within the applicable return period;
  • Be unworn and unused;
  • Remain in their original condition;
  • Have original tags attached, where applicable;
  • Include original packaging where reasonably applicable; and
  • Be accompanied by sufficient order or purchase information.

Complete eligibility requirements are provided in our Return & Refund Policy.

16. Free Return Shipping

Approved eligible returns receive free return shipping.

After an eligible return request is approved, Avitance sends a prepaid return shipping label to the customer's email address.

The customer must download and print the label and follow the return instructions provided.

Customers should not mail products to the return address before receiving return approval and instructions.

17. Return Address

Approved returns are sent to:

Avitance

131 Atwater St

New Haven, CT 06513-3110

United States

Customers should follow the approved return procedure before mailing a package to this address.

18. Restocking Fees

Avitance does not charge a restocking fee for eligible returns.

Restocking fee: $0 USD

No storage fee is charged for an eligible return processed according to our Return & Refund Policy.

19. Refunds

After an eligible returned product is received and passes inspection, Avitance processes the approved refund within 7 business days.

Approved refunds are generally issued to the original payment method.

After a refund is issued, a bank, card issuer, or payment provider may require additional time to post the transaction to the customer's account.

20. Original Shipping Charges on Returns

For standard change-of-mind returns, including cases where a customer no longer wants an otherwise conforming product or selected an incorrect size, the original $6.99 USD shipping charge is non-refundable.

Approved return shipping remains free when the customer uses the prepaid return label supplied by Avitance.

This provision does not limit remedies available for defective, damaged, incorrect, or otherwise non-conforming products where applicable law provides additional rights.

21. Exchanges

Exchange requests must be submitted within the applicable 30-day return period.

Exchanges are subject to:

  • Return eligibility;
  • Product condition requirements; and
  • Availability of the requested product, size, color, or variation.

If the requested replacement is unavailable, an eligible return may instead be processed for a refund to the original payment method.

22. Damaged, Defective, or Incorrect Products

Customers should inspect products after delivery.

If an order arrives damaged, defective, or contains an incorrect item, contact:

support@avitance.com

Please provide the order number and sufficient information regarding the problem. Photographs or other reasonable information may be requested where necessary to evaluate the issue.

Avitance will review the circumstances and provide an appropriate resolution consistent with applicable consumer rights.

23. Order Cancellations and Changes

Requests to cancel or modify an order are subject to our Order Cancellation & Change Policy.

Because orders may enter processing shortly after acceptance, a cancellation or modification cannot be guaranteed after processing has begun.

If an order has already shipped and can no longer be canceled, an eligible product may be returned after delivery in accordance with our Return & Refund Policy.

24. Promotions and Discounts

Promotional offers, discount codes, and other special offers may be subject to additional conditions displayed with the applicable promotion.

Unless otherwise stated:

  • Discounts have no cash value;
  • Discounts apply only to qualifying purchases;
  • Promotional codes must be entered before completing checkout; and
  • Expired or invalid promotions cannot be applied.

Any applicable restrictions will be disclosed with the relevant offer.

25. Website Accuracy

We make reasonable efforts to maintain accurate product descriptions, prices, availability information, policies, and other website content.

However, typographical, technical, or administrative errors may occasionally occur.

Where an obvious error affects an order, we may contact the customer to explain the issue and provide an appropriate resolution consistent with applicable law.

26. Prohibited Uses

You may not use avitance.com:

  • For unlawful or fraudulent purposes;
  • To violate applicable laws or regulations;
  • To interfere with website security or functionality;
  • To introduce malicious software or harmful code;
  • To attempt unauthorized access to systems, accounts, or data;
  • To impersonate another person;
  • To submit false or misleading transaction information;
  • To infringe intellectual property or other legal rights; or
  • To misuse website content or services.

We may restrict access where reasonably necessary to protect customers, the website, our services, or applicable legal rights.

27. Intellectual Property

Unless otherwise indicated, content made available through avitance.com, including branding, text, graphics, designs, page layouts, and other original website materials, is owned by or lawfully used by Avitance and is protected by applicable intellectual property laws.

Website content may not be copied, reproduced, distributed, commercially exploited, or used in an unauthorized manner except as permitted by law or with appropriate authorization.

Additional information is provided in our Intellectual Property Rights policy.

28. Third-Party Services

Our website may rely on third-party service providers for functions such as:

  • Payment processing;
  • Website hosting;
  • Order fulfillment;
  • Shipping;
  • Analytics;
  • Fraud prevention; and
  • Other operational services.

Third-party services may be governed by their own applicable terms and privacy practices.

29. Privacy and Personal Information

Avitance processes personal information as necessary to operate the website, process transactions, fulfill orders, provide customer support, prevent fraud, and comply with applicable legal obligations.

Personal information may include information such as:

  • Contact information;
  • Shipping and billing information;
  • Order information;
  • Transaction-related information;
  • Device and browser information; and
  • Website interaction information.

Additional details regarding the collection, use, disclosure, retention, and protection of personal information are provided in our Privacy Policy.

30. Cookies and Tracking Technologies

Avitance may use cookies and similar technologies for purposes such as:

  • Essential website functionality;
  • Shopping-cart functionality;
  • Security;
  • Remembering preferences;
  • Website performance;
  • Analytics; and
  • Advertising or marketing where permitted and appropriately configured.

Additional information about these technologies and available choices is provided in our Cookie Policy and Privacy Policy.

31. Service Availability

We aim to keep avitance.com accessible and functional, but uninterrupted or error-free availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, updates, technical issues, service-provider interruptions, or circumstances outside our reasonable control.

32. Disclaimer of Warranties

To the extent permitted by applicable law, the website and services are provided subject to the terms and product information disclosed on avitance.com.

Nothing in these Terms excludes or limits warranties, guarantees, statutory rights, or remedies that cannot legally be excluded or limited.

33. Limitation of Liability

To the extent permitted by applicable law, Avitance will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in this section limits mandatory consumer rights or remedies.

34. Consumer Rights

These Terms are not intended to waive, restrict, or eliminate consumer rights that cannot legally be waived or limited.

If applicable consumer protection law provides rights or remedies beyond those described in these Terms or our other policies, those mandatory rights remain available.

35. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our services, business practices, website functionality, or applicable legal requirements.

The current version will be published on avitance.com with an updated revision date.

Changes will apply prospectively as required by applicable law and will not improperly eliminate rights that already apply to completed transactions.

36. Relationship With Other Policies

These Terms should be read together with other applicable Avitance policies, including:

  • Shipping Policy;
  • Return & Refund Policy;
  • Order Cancellation & Change Policy;
  • Payment Policy;
  • Privacy Policy;
  • Cookie Policy;
  • Intellectual Property Rights; and
  • Disclaimer.

Where a product page, checkout page, or applicable policy contains more specific transaction terms, those specific terms apply to the relevant matter, subject to applicable law.

37. Contact Us

For questions regarding these Terms of Service, an order, payment, shipping, returns, or other customer-service matters:

Avitance

Website: avitance.com

Email: support@avitance.com

Address: 131 Atwater St, New Haven, CT 06513-3110, United States

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)